Shipping policy

Where We Ship

We currently ship to the United States. If your address falls outside our delivery area, we will contact you before processing your order.

Free Shipping

Standard shipping is free on every order, with no minimum.

Processing Time

Orders are processed within 1-2 business days of purchase. Orders placed on weekends or holidays begin processing the next business day.

Delivery Time

Standard delivery is 7-14 business days after processing. Most orders arrive within this window, though remote areas or peak seasons (November through December) may take up to 20 business days.

How Our Products Ship

Our products ship directly from our third-party fulfillment partners. This keeps our prices low and lets us pass the savings to you. It also means delivery takes longer than domestic next-day services, and we would rather be upfront about that than surprise you.

Tracking

You will receive a tracking number by email within 3-5 business days of ordering. Tracking can take 2-3 days to show its first scan. If you have not received tracking after 7 business days, email support@losethescrews.com.

Split Shipments

Multi-item orders may arrive in separate packages at different times. You are never charged extra for this.

Incorrect Addresses

Please double-check your shipping address at checkout. We can change an address only before the order ships, so email us immediately if you need a correction. We are not responsible for orders lost due to an incorrect address provided at checkout.

Lost or Delayed Packages

If your order has not arrived within 30 days, contact support@losethescrews.com and we will replace it or refund you in full.